Effective Date : 25.05.25
Company : MetaMint Ltd. (Registered in Malta).
MetaMint Ltd. (“MetaMint,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Information you provide directly:
- Company name, registration details, and contact information.
- Usernames, passwords, and account credentials.
- Billing and payment information for invoicing.
- Communication content when contacting us or using support.
b) Information we collect automatically:
- Log data (IP address, browser type, device identifiers, pages visited, access times).
- Cookies and tracking technologies for site functionality and analytics.
c) Information from third parties:
- Supplier and client details provided as part of due diligence or KYC checks.
- Publicly available business information.
2. How We Use Your Information
We use personal and business data to:
- Provide, operate, and maintain our booking platform and consulting services.
- Process bookings, payments, and invoicing.
- Verify identity and conduct compliance (KYC/AML) checks.
- Communicate with clients and suppliers regarding services.
- Improve website functionality and user experience.
- Meet legal, tax, and regulatory obligations.
3. Legal Basis for Processing (GDPR)
Under EU law, we process data based on:
- Contractual necessity: to perform our obligations under agreements.
- Legitimate interests: to improve services and ensure security.
- Legal obligations: to comply with Maltese and international laws.
- Consent: where required for marketing or cookie use.
4. Sharing of Information
We may share your data with:
- Suppliers and clients: only as necessary to facilitate bookings and transactions.
- Service providers: IT, hosting, payment processors, and professional advisors.
- Authorities and regulators: where legally required (e.g., AML reporting).
- Affiliates and partners: if relevant to delivering Services.
We do not sell, rent, or trade your information to third parties.
5. International Transfers
As we operate globally (including Europe, Africa, and Asia), your data may be transferred outside the European Economic Area (EEA). Where transfers occur, we ensure adequate safeguards (e.g., EU Standard Contractual Clauses).
6. Data Retention
We retain data only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy.
- Comply with legal, tax, and regulatory requirements.
- Resolve disputes and enforce agreements.
Retention periods vary by data type (e.g., accounting records are retained at least 5 years under Maltese law).
7. Data Security
We implement appropriate technical and organizational measures to protect data, including:
- Encryption of sensitive information.
- Access controls and role-based permissions.
- Regular audits and monitoring.
However, no system is fully secure, and we cannot guarantee absolute protection.
8. Your Rights
Under GDPR, you have the right to:
- Access your data and receive a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing under certain conditions.
- Request data portability.
- Withdraw consent where processing is based on consent.
9. Cookies
Our website uses cookies and similar technologies to:
- Enable site functionality.
- Track analytics and performance.
- Remember user preferences.
You can manage cookie settings in your browser. Some features may not function properly if cookies are disabled.
10. Third-Party Links
Our website may contain links to third-party sites. MetaMint is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any data.
11. Children’s Privacy
MetaMint’s Services are intended for business entities and professionals. We do not knowingly collect personal data from individuals under 18 years of age.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
13. Contact
If you have questions, concerns, or requests about this Privacy Policy, please contact us.